We already received your KYC application but unfortunately it has been rejected for the following reasons:
Please make sure that your last name, first name & middle name (if any) in the KYC application matches to the ID that you submitted
Please re-submit in our system the following:
1. Clear copy of Front of ID
2. Clear copy of Back of ID
3. Selfie photo holding your ID
Tips for KYC application:
Do not send screenshots nor use filters. Make sure to have proper lighting and avoid wearing hats or glasses.
Please see attached file below for your additional guide for KYC Application.
Vitatoken can provide personal live guide to you, if you need please click the link below.
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